The brain trusts tone over text. If your voice and message don't align, tone wins. Every time.
This isn't just anecdotal —it's science. Research shows when there's a mismatch between words and emotion, people instinctively trust nonverbal cues first.

Ultimately, storytelling is the alchemy of shared creativity. It’s not simply about telling a story, but about the collaboration that comes from co-creation. By asking questions, you transform your communication from a lecture into a conversation — and this is where true influence takes root.

I always tell clients to think of their presentation as a dialogue rather than a monologue. That means being focused on the audience not trapped in your head in self-conscious rumination. The dialogue becomes “What do they need? How are they responding?” This audience-centered approach is transformative.

The truth is, in today’s connected world, being able to communicate with confidence is more important than ever — and openness is right at the core of that. It’s not about oversharing; but it is about approaching conversations with a sense of vulnerability.

Hands up who’s never procrastinated?

Thought so.

We’ve all done it at sometime: starting that proposal, replying to an email that’s been in your inbox for days, or working on that great idea you’ve been hatching for months. Whatever it may be, we’ve all been there: stuck in frozen mode, waiting for the perfect moment.

But what if the solution was just three simple words?

Whether our focus is on the past, present or future, if it’s negatively fixed and convergent then we are less likely to see different perspectives and this will limit our decision-making, and our level of influence.